You can only exchange books purchased with:
- Printing or Binding Errors
- Missing Pages
- Skipped Pages
- Pages Bound Upside Down
Request for exchange is accepted within one month from the date of purchase.
We only refund when:
- Book purchased is out of stock after your purchase, and you are not willing to wait.
- The book received is not the one you picked on our website.
Please note that we will not exchange or refund on the following cases:
- Wrong purchase. Customer must ensure what you purchase is what you are looking for before check out.
- Used book / have any marking(s) on the book.
- Books which are not purchased from our website.
- Unable to present our official receipt.